Footprint Podiatry Blog

If you are a podiatry patient of ours and you have been to our podiatrists Nicole and Kim for an appointment in the last 8 weeks it's highly likely that you filled out our Patient Satisfaction Survey.  We'd like to thank you for taking the time to tell us what you think about Footprint Podiatry in our short 6 question satisfaction survey.

We've looked at the results of the surveys that we have received so far and 93.7% of respondents rated our patient care and foot care 8 out of 10 or higher! 97% of patient's surveyed said that there was nothing that they didn't like!

Thanks to everyone who has filled in a Footprint Podiatry Brighton SA 'Patient Satisfaction Survey'!   We've have some excellent feedback from you about what you love and don't love about coming to Footprint Podiatry.

Here's just some of the many similar responses to the question 'What do we do really well?'

'Pamper my feet', Dorothy

'Everything, Nicole and Kim are very good at their profession, well informed and updated with everything',  Helen

'Make people feel welcome', Yvonne

'We really appreciated you going out of your way to book our daughter in and see her straight away', Dianne

'Very polite and on time', Harry

'Giving me 'NEW' feet each time I visit', Roma

'Very Professional, warm and caring. Treating every patient as an individual, with their various feet problems. I'm treated as a friend', Barbie

'The pre-appointment text messaging is a very good idea for busy people', Jeanette

'I liked how when I got orthotics my heel pain stopped and I wasn't effected any more by the bad pain', Jack

Kim, Renee and I think it's really important that we take time to consider what you are telling us about our foot care and your visits to us.  Thank you for such lovely comments, it's very satisfying to learn that we are giving you excellent care, fixing your feet problems and making you feel like you are part of our community at Footprint Podiatry Brighton.

We are still collecting survey responses from patients that haven't been to the clinic in the last 2 months, which means that your completed survey will go in the monthly prize draw at the each month for the next 2 months! That means you have two more chances to be the lucky winner of Footprint Podiatry’s Patient Satisfaction Survey Prize Draw! 

There's over $347 worth of amazing prizes we are giving away each month to a lucky patient simply because you took the time to fill out a short 3 minute survey! Here's what you could win:

Two (2) Gold Class Movie Tickets for you and someone special to relax, put your feet up and enjoy a movie in style (worth $60) AND

A luxurious take home Foot Pamper Pack so you can give yourself a little treat and spoil yourself at home with a fantastic, relaxing sole therapy pack of foot care products, AND

Our Bonus Prize – a Comprehensive Biomechanical Foot Assessment by one of Footprint Podiatry’s qualified Podiatrists. This awesome prize includes our podiatrist measuring and analysing the biomechanics of your feet and legs as you walk or run on a treadmill.  We digitally record your movement and use sophisticated video gait analysis technology that allows us to detect any problems. Upon completion of your assessment, any findings will be explained in detail using slow-motion digital video feedback. It detects any foot alignment problems and you’ll be able to see yourself walking (on your own DVD to take home) before and after we have solved your foot problems for you (valued at $267)

Keep an eye out in your e-mail in-box over the next week for a special announcement of the March and April Prize Drawer winners!  It might be you!

I must also thank all of our wonderful patients and friends and family of our patients who are referring lots of people to our clinic!  We really do appreciate your support and vote of trust in the foot care services we provide.  You are amazing! We look forward to seeing you here at the clinic soon and we'd love to know what you really want from us every time you visit! Kindest regards and Happy Feet to You! Nicole

You may have noticed that our fantastic Podiatrist,  Kim, has been limping around the clinic for the last year or so.  It's not because she kicked the dog or stood on a pointy stone! She injured herself a while back but had been putting up with the pain, against the better advice of some of us.

You see Kim is an enthusiastic sports person, she loves playing Netball and Cricket, as well as taking her dog Tanna for long walks.  Kim is also a Netball Umpire, so she's been running around the courts a lot.  She didn't want to stop her sports!

Over time she's competed against some tough players and has had her share of hard knocks and falls on the court and the field, as well as taking the occasional tumble over her own feet (it happens to the best of us at the worst of times!!) Kim's body and her legs and feet are just like yours, they need looking after and harsh treatment on the playing field can take its toll on a sports person.

Kim sought the advice of a great podiatrist who then referred her to a Sports Physician who specialises in Sports Injuries (Dr Andrew Potter,  Adelaide Football Club senior medical officer and Australian Olympic Hockey Team doctor). Dr Potter referred Kim to a ankle surgeon in Adelaide and on the 14th of April 2009 Kim  had arthroscopy surgery on her ankle, to remove some excess bone fragments from her ankle. 

After a week or so off from work to rest and recover Kim was back at work in the Footprint Podiatry clinic helping patients overcome their foot pain problems.  Her husband Chris drove her to work and she limped into wearing a foot brace to protect her foot and spent most of the day sitting on a stool.

Two weeks after the operation Kim was wearing shoes on both her feet again and driving her self to work!  She still has a barely noticeable limp, which has had patients asking lots of questions. Everything is fine now and she's well on the road to full recovery.

Hi and Welcome to Footprint Podiatry's blog! I'm Nicole Jaques, the Senior Podiatrist and Director of Footprint Podiatry, Brighton SA.  I've been taking care of people's foot pains and leg pains for over 10 years and have helped over 2517 patients have fantastic feet!

Kimberley Phair is one of our awesome podiatrists and has a gentle and caring touch.  She loves to see her patients walk out the door with all their foot care needs met!

You can find us at our new, bigger and better clinic at Suite 1, 503 Brighton Road, BRIGHTON SA, or call us on 08 8377 3411.

I've created this blog to keep you updated with clinic news, stories and articles of interest to you, new products and the latest developments in the foot care world.

Please comment on our posts and let us know what you like and don't like! 

We look forward to seeing you on the blog! Thanks for visiting.

P.S. Make sure you book your podiatry appointment at least 3 weeks in advance, because we are usually booked out well in advance.  Don't miss out on getting amazing foot care for your painful feet, phone 08 8377 3411 now!